Important intraoffice information to share? Don’t manage your practice by e-mail.
The e-mail chain goes as follows:
Young associate to partner: "I finished
answering the interrogatories."
Partner to associate: "That's
The associate is happy the partner is pleased. While the partner
is not actually pleased because the answers to interrogatories
were due the day before.
E-mails are time consuming. Studies show that the average
employee spends well over 10 minutes each time they take a break
reviewing a set of e-mails. Further, e-mails can be, and are
usually, misinterpreted by the recipient. If you deem it important
enough that you were going to send an intraoffice e-mail, it's
probably important enough to say in person. It's also a good way to
get more face time with your colleague.
So next time you have composed an e-mail to a colleague, take a
good 30 seconds before hitting the "send" button, and consider
walking down the hall and saying it in person.
For more helpful tips, join the
MBA's Law Practice Management Section. Call MBA Member Services at
(617) 338-0530 to join.
To learn more about the Law Practice Management Section,
Alan Klevan or
Published December 18, 2008