Lawyers Journal

Tech Toolbox Survey - Results

Recently, some MBA members were asked to complete a survey to determine what types of software applications are currently being used in firms and how the MBA can provide training of theses applications to members. Here are the results of that survey:

1. Does your firm use an outside company for your IT needs or do you handle your IT requirements with in-house staff?
  Response Percent Response Total
    Outside Company
32.7% 158
    In-house Staff
39.3% 190
    A Combination of Both
28% 135
Total Respondents   483
(skipped this question)   18
2. Does your firm have an internal mail server?
  Response Percent Response Total
    Yes
33.7% 164
    No
45.2% 220
    Don't Know
21.1% 103
Total Respondents   487
(skipped this question)   14
3. For word processing, which software do you use:
  Response Percent Response Total
  Microsoft Word
86.3% 430
  WordPerfect
22.7% 113
  Other (please specify)
3.6% 18
Total Respondents   498
(skipped this question)   3
4. What operating system(s) do you use at your firm:
  Response Percent Response Total
  Windows 98
12% 59
  Windows Me
1.4% 7
  Windows NT
6.1% 30
  Windows 2000
19.4% 95
  Windows XP
68.2% 334
  Mac OS
3.1% 15
  Don't know
4.7% 23
  Other (please specify)
2.2% 11
Total Respondents   490
(skipped this question)   11
5. What do you use for time & billing? (you may choose more than one)
  Response Percent Response Total
  Quickbooks
18.3% 88
  Time Matters
4.2% 20
  Timeslips
31.6% 152
  Don't know
4.8% 23
  Not Applicable
19.8% 95
  Other
31.2% 150
Total Respondents   481
(skipped this question)   20
6. Which case management program(s) do you use?
  Response Percent Response Total
  Abacus Case Management
4.5% 20
  Client Profiles
0.7% 3
  Legal Files
1.8% 8
  Omega Legal Systems
0.5% 2
  Prolaw
1.8% 8
  Real Legal
  0% 0
  None, we don't use case management software.
72.1% 320
  Other (please specify)
20.5% 91
Total Respondents   444
(skipped this question)   57
7. Which metadata software do you use?
  Response Percent Response Total
  iCreate IScrub
0.4% 2
  Microsoft Office XP/2003 Remove Hidden Data Utility
7.1% 32
  Payne Metadata Assistant
0.7% 3
  Softwise Out-of-Sight
0.7% 3
  Workshare Protect
0.9% 4
  Don't Know
31.3% 142
  None, we don't use metadata software.
59.6% 270
  Other (please specify)
2% 9
Total Respondents   453
(skipped this question)   48
8. Have you taken a computer training class with the MBA?
  Response Percent Response Total
    Yes
4.1% 19
    No
95.9% 439
Total Respondents   458
(skipped this question)   43
9. How do you prefer your classes? (you can make multiple choices)
  Response Percent Response Total
  Half-day
67.5% 308
  Full-day
17.1% 78
  Evenings
33.1% 151
  Weekends
13.2% 60
Total Respondents   456
(skipped this question)   45
10. Do you prefer in-house training or off-site, or does it matter?
  Response Percent Response Total
    In-house
16.6% 76
    Off-site
18.4% 84
    On-site at my office
16.2% 74
    Doesn't matter
48.8% 223
Total Respondents   457
(skipped this question)   44
11. Which class locations are best for you?
  Response Percent Response Total
  Boston
59.3% 271
  Wakefield
15.5% 71
  Springfield
10.7% 49
  Other (please specify)
26.5% 121
Total Respondents   457
(skipped this question)   44
12. Do you do on-line legal research? If so, which of the following services do you use?
  Response Percent Response Total
  No, we don't use an on-line service.
8.9% 40
  Casemaker
41.1% 185
  Lexis-Nexis
25.3% 114
  Lois Law
7.1% 32
  Social Law Library
18.4% 83
  West Law
39.8% 179
  Other (please specify)
8.4% 38
Total Respondents   450
(skipped this question)   51
13. Please rate the importance of the following software applications:
Very Important Important Somewhat Important Not Important Response Total
Word
84% (357) 8% (33) 6% (24) 3% (12) 426
WordPerfect
29% (97) 11% (37) 10% (34) 50% (168) 336
Excel
39% (153) 26% (103) 21% (84) 14% (55) 395
PowerPoint
12% (44) 18% (65) 29% (103) 40% (144) 356
Access
8% (24) 9% (28) 20% (63) 63% (198) 313
Outlook
65% (246) 11% (42) 5% (17) 19% (72) 377
Blackberry
11% (34) 7% (22) 7% (23) 75% (239) 318
Adobe Acrobat
60% (241) 30% (121) 7% (27) 4% (16) 405
Case Management
15% (47) 10% (32) 16% (51) 59% (188) 318
Metadata
4% (13) 5% (14) 12% (36) 79% (239) 302
Total Respondents   440
(skipped this question)   61
14. In which software applications would you like training? (You may choose more than one.)
  Response Percent Response Total
  Word
31.2% 110
  WordPerfect
9.1% 32
  Excel
41.6% 147
  PowerPoint
30.3% 107
  Access
14.7% 52
  Outlook
18.7% 66
  Blackberry
10.8% 38
  Adobe Acrobat
26.9% 95
  Case Management
31.2% 110
  Metadata
13.9% 49
  Other (please specify)
10.5% 37
Total Respondents   353
(skipped this question)   148
15. Please tell us your zip code:
 Total Respondents  
448
(skipped this question)   53
16. Could you please tell us approximately when you were admitted to the bar?
  Response Percent Response Total
    2004 - 2005
3.8% 17
    1993 - 2003
29.5% 132
    1983 - 1992
23.7% 106
    Prior to 1983
40.5% 181
    Not Applicable
2.5% 11
Total Respondents   447
(skipped this question)   55
17. Can we now have some general information about the firm? We'd like to determine the total number of employees; including attorneys, and just the number of attorneys. Thanks.
1 2 - 5 6 - 10 11 - 30 31 - 50 51 - 99 100 - 199 200+ Response Total
Total number of employees
26% (108) 33% (139) 14% (59) 9% (37) 4% (15) 5% (19) 3% (11) 7% (30) 418
Attorneys only
42% (177) 33% (140) 8% (32) 7% (29) 2% (7) 4% (15) 1% (4) 4% (17) 421
Total Respondents   444
(skipped this question)   57
18. Is there anything else you would like the MBA to do to help your firm meet its technology objectives in 2005?
 Total Respondents  
108
(skipped this question)   393
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