Some members have not been receiving e-mails sent by the Massachusetts Bar Association. Please read the following to find out how to ensure you receive your weekly e-Journal and other MBA e-mails.
Increasingly, ISPs are using filtering systems to try to keep spam out of customers’ inboxes. Sometimes, they accidentally filter e-mail you want to receive. The MBA fully supports the anti-spam actions by all mail servers and ISPs, but sometimes they block messages you want.
If you search your “spam” or “bulk mail” folder and find any MBA messages, mark them as legitimate messages, usually by clicking on a “not spam” button. After doing this a few times, they should be correctly delivered to your inbox.
Major e-mail providers like AOL and ATT will most likely send a message to your inbox if the sender’s e-mail is in your address book, so please put [e-mail Membership_Info] into your address book. This can usually be done by opening an e-mail and clicking “add address.”
But many e-mail applications, including Outlook, Outlook Express, Eudora and Netscape Mail do not provide a convenient way to do this. If this is the case, contact your e-mail administrator, customer service people or the postmaster at the company that provides your e-mail or Internet connection (your ISP). Explain to them that you intentionally requested MBA e-mails and ask them to “white-list” any MBA e-mail.
They will need to know:
1. The sending address: [e-mail Membership_Info]
2. The IP address: 18.104.22.168
If your company does not manage its own e-mail, and if messages continue to be filtered, call or e-mail your ISP’s tech support and specifically ask how to receive all e-mails from [e-mail Membership_Info].