On Demand Program

Mediation Services for Landlords and Tenants in the Age of COVID-19: Stability and Resiliency


Date Aired: Monday, October 18, 2021
Runtime: 1:00h

Program Code:


Program Options:

Watch On Demand

The MBA offers, upon request, Certificates of Attendance to individuals who attend real-time webcasts. Certificates are not available for participation in recorded MBA On Demand programs.


MBA Member : $0.00
Non-member : $0.00
Register On Demand

If you have questions/issues with purchasing or viewing a CLE Program, please click here to email Massbar Education.

Sponsored by the MBA's Dispute Resolution Section and the Trial Court Standing Committee on Dispute Resolution

Join the Massachusetts Bar Association's Dispute Resolution (DR) Section as we kick off Conflict Resolution Week by honoring and acknowledging the work of mediation providers who provided free pre-court mediation services for landlords and tenants for COVID-19-related lease disputes, in addition to handling summary process cases that were filed in the courts and referred to mediation.

Don’t miss this opportunity to hear about the Eviction Diversion Initiative, which is sponsored by the Department of Housing and Community Development and administered by the Massachusetts Office of Public Collaboration to prevent homelessness by keeping tenants stably housed and landlords from mortgage foreclosures. You’ll also hear about the work of the Housing Court Department to provide mediation services in eviction cases during the pandemic.

This webinar was hosted using Zoom.


Hon. David T. Donnelly, Trial Court Standing Committee on Dispute Resolution, Program Chair & Moderator
Boston Municipal Court-Brighton, Brighton
Michael S. Day, State Representative (D) 31st Middlesex, Panelist
Chairperson, Joint Committee on the Judiciary
Kayla W. Allen, Mediation Center Coordinator, Panelist
Berkshire Regional Housing Authority, Pittsfield
Rosalind A. Cresswell, Director of Community Mediation Programs, Panelist
Mass. Office of Public Collaboration, Boston
Suzette Fagan Clarke, Chief Housing Specialist, Panelist
Southeast Housing Court, Brockton

Sponsoring Sections:

Dispute Resolution Section

NOTE: This is a previously recorded MBA On Demand product.
When you register, you will receive a link via email to the previously recorded MBA On Demand program and its ePublication. Your member profile will also contain a permanent link to the MBA On Demand version of the program.

System Requirements
Read the On Demand system requirements and view an On Demand product demonstration. If you have questions regarding On Demand products or how to use the software, contact Senior Programs Manager Marc A. D'Antonio, Esq. at (617) 338-0646 or email Marc.

Read System Requirements  Watch On Demand Demonstration

Related Products

Items listed in this section are available for purchase/download separately from the product you are viewing above.

Become an MBA Member Today!

Education, advocacy, networking, volunteer and mentoring opportunities, insurance, referrals ─ these are just some of the many reasons to belong to the MBA. We also provide access to services and tools to help you sharpen your practice and manage your work-life balance.