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CLE Program

Connecting with the Dispute Resolution Community

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Date:

Date: Thursday, April 3, 2025
Time: 4:30 p.m. - 5:30 p.m.
Runtime: 1:00h

Program Code:

DRE25

Program Options:

Watch On Demand

The MBA offers, upon request, Certificates of Attendance to individuals who attend real-time webcasts. Certificates are not available for participation in recorded MBA On Demand programs.

Registration

Law Student : $0.00
MBA Member : $0.00
Non-Member : $50.00

The presentation is currently being edited and will be available for purchase soon.

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Managing Difficult Conversations

Being a practitioner in the field of dispute resolution (DR) can for many of us be a lonely profession. How often have you wanted to learn how your peers would have handled situations that have arisen during one of your mediations, conciliations, collaborative processes or arbitrations? Each of us has very differing styles. How can we improve our skills by learning from others? The Massachusetts Bar Association’s DR Section wants to help!

Hon. Mark D Mason and Karen Van Kooy will facilitate a conversation and share tips and lessons learned managing difficult conversations during a mediation. 

We are excited to be continuing our new DR Roundtable, a monthly, user-friendly, hour-long Zoom discussion, occurring on the first Thursday of every month, from 4:30-5:30 p.m.

Topics for future sessions include:

  • May 1: Zoom Mediation Best Practices
  • June 5: Bias and its  Role in Neutrality

 

Faculty:

Brian R. Jerome, Esq., Program Co-chair
Massachusetts Dispute Resolution Services, Salem
Hon. Mark D Mason (Ret.), Facilitator
Mason Mediation LLC, Springfield
Karen L. Van Kooy, Esq., Facilitator
Van Kooy Law and Mediation, Newton Center

Sponsoring Sections:

Dispute Resolution Section

Note: This program is available via real-time webcast.
Real-time webcast participants are able to ask questions of the presenters while the program is underway.

When you register, you will receive a link via email to the program's real-time webcast and its ePublication. Your member profile will also contain the recorded MBA On Demand version of the program and ePublication if you wish to review the program's archived presentation.

System Requirements
Read the On Demand system requirements and view an On Demand product demonstration. If you have questions regarding On Demand products or how to use the software, contact Senior Programs Manager Marc A. D'Antonio, Esq. at (617) 338-0646 or email Marc.

Read System Requirements  Watch On Demand Demonstration

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